Comprehensive overview of available Cisco Umbrella protection levels
Each policy level provides increasing levels of security and control. Policies are applied at the device level through tagging, allowing for flexible deployment across your organization. Higher levels include all protections from lower levels plus additional security features.
Small businesses, basic security requirements, organizations new to web security
Growing businesses, schools, organizations requiring content control
Corporate environments, organizations with productivity requirements, businesses with moderate compliance needs
High-security environments, financial institutions, healthcare organizations, government agencies
For those with very specific policy requirements. Ideal for businesses that must adhere to a defined policy.
These categories are active on every policy, from BASIC and up - no matter which level you choose, this is always covered:
Domains known to host or distribute malicious software, including viruses, worms, and trojans.
Domains impersonating legitimate services - such as banks, Microsoft 365, or online stores - to trick users into handing over login or payment details.
Domains associated with covert cryptomining, where a device's processing power is hijacked to βmineβ cryptocurrency without the owner's knowledge - often with a noticeable performance hit.
Domains that already-infected devices use to communicate with their operators - for example to receive further instructions or send stolen data onward.
Domains observed for the very first time within the past 24 hours, across Cisco's global network. Attackers often register brand-new domains specifically for a single campaign, precisely because they aren't yet known to be malicious.
Cisco Umbrella categorizes web content into various categories, allowing for granular control over what users can access:
Websites with pornographic or other sexually explicit content.
Blocks known websites containing illegal material that exploits or abuses children. This category is active from LOW and up.
SafeSearch forces search engines that support the feature (e.g. Google and Bing) to always show filtered results without explicit content - regardless of what any individual user has set in their own browser. It can be added on LOW, MODERATE, HIGH, and CUSTOM, but isn't available on BASIC, since BASIC focuses purely on security without content filtering.
Websites covering illegal drugs, including buying, selling, or instructions for use.
Websites about weapons, including sales and detailed instructions for use or manufacturing.
Websites promoting or supporting terrorism and extremist violence.
Websites with online betting, casinos, and other gambling activity.
Dating sites and apps.
Services for uploading and sharing files, such as WeTransfer and similar - often used to bypass a company's own file-sharing systems.
Chat and messaging services outside the company's approved communication tools.
Online auction websites such as eBay.
Traffic from P2P protocols, often used for file sharing and capable of putting unnecessary strain on the network.
Access to private webmail services such as Gmail and Hotmail from company devices.
Streaming services for video and entertainment.
Start Conservative: Begin with a BASIC or LOW policy and gradually increase security levels based on your organization's tolerance and requirements.
User Training: Higher security levels may require user education about blocked content and alternative workflows.
Testing: Policies can be tested on small groups before organization-wide deployment.
Flexibility: Policies can be adjusted at any time through the management console or by contacting Valeo support.