What is Cisco Umbrella? ▼
Cisco Umbrella is a cloud-delivered security platform that provides the first line of defense against threats on the internet. It offers DNS-layer security, secure web gateway, firewall, and cloud access security broker (CASB) functionality.
How does DNS filtering work? ▼
DNS filtering works by intercepting DNS requests from your devices and checking them against Cisco's threat intelligence database. Malicious or unwanted requests are blocked at the DNS level, preventing access to harmful websites.
What types of threats does Umbrella protect against? ▼
Umbrella protects against malware, phishing, ransomware, command and control callbacks, cryptomining, botnets, and other internet-based threats. It also provides content filtering capabilities.
How do I register a new endpoint? ▼
Navigate to the 'Endpoint Registration' page in the navigation menu, fill out the required information including device details, and follow the instructions to configure your device with Umbrella protection.
Can I view all my endpoints in one place? ▼
Yes, once logged in, you can use the 'Endpoint Dashboard' to view and manage all your registered endpoints, monitor their status, and access reporting information.
What should I do if I forget my password? ▼
Click on 'Forgot Password?' on the login page, enter your email address, and you will receive instructions to reset your password via email.
What are the different protection levels? ▼
Umbrella offers several protection levels: BASIC (essential protection), LOW (standard protection), MODERATE (enhanced protection), HIGH (maximum protection), and CUSTOM (tailored policies). Each level provides increasing security controls.
How quickly is Umbrella deployed? ▼
Umbrella can be deployed in minutes by simply changing your DNS settings to point to Umbrella's resolvers. No hardware installation or software deployment to endpoints is required for basic protection.
Is my internet speed affected by using Umbrella? ▼
Umbrella is designed for minimal latency impact. With global points of presence and optimized infrastructure, most users experience no noticeable change in browsing speed.
How do I contact support? ▼
You can contact our support team via email at support@valeo.dk, call our support line, or use the contact information provided below. Our Danish-speaking team is available during business hours.
What reporting capabilities are available? ▼
Umbrella provides comprehensive reporting including security events, top blocked categories, user activity, bandwidth usage, and threat intelligence. Reports can be customized and scheduled for regular delivery.
Can I whitelist or blacklist specific websites? ▼
Yes, Umbrella allows you to create custom allow and block lists for specific domains, URLs, or content categories. This gives you granular control over what content is accessible in your organization.
